Community+Foundation+Santa+Cruz+County


 * Community Foundation Santa Cruz County **
 * Contact Person:** Luis Chabolla, communications officer
 * Phone:** 831.662.2030
 * Email:** lchabolla@cfscc.org
 * CEO:** Lance Linares
 * Communications Officer:** Luis Chabolla
 * Communications Associate:** Kim East


 * Baseline **


 * CWRF Overall Level:** Walk
 * Overall Score:** 1.91
 * Detailed Score:**[]
 * Burning Questions To Be Answered**: How can we define, track and measure engagement?


 * Measurement Indicators [Crawl=1, Walk=2, Run=3, Fly=4]**


 * Data-Informed:** 1
 * Tools:** 2
 * Sense-Making:** 3


 * Social Media Presence **

Blog: [|www.cfscc.org/Philanthropy831Blog] Facebook: www.facebook.com/CFSantaCruzCounty Fans: 564 YouTube: www.youtube.com/user/cfsantacruzcounty Subscribers: 8 Views: 2437 Twitter: [|http://www.twitter.cfsantacruzco] Followers: 156 Hashtags: #comnetwork2012, #netnon Twitter: [|http://www.twitter.cfluis] Followers: 141 Twitter: [|http://www.twitter.lancelinares] Followers: 37 Twitter: [|http://www.twitter.crixtinacuevas] Followers: 11 LinkedIn: [|www.linkedin.com/company/community-foundation-santa-cruz-county] Followers: 51

[[file:_Blog_Dashboard_FEB_to_APR_2013.pdf]]
We've settle on this dashboard to measure our blog activities. We're still working on improving the back page takeaways to answer //So What? What Did We Learn?// It doesn't take into account everything we could measure, but we think it gives us enough to learn and use in planning forward. (May 28, 2013)



Helpful work shared by others on call. Thanks! Takeaways: Helpful to hear examples from others and feedback on progress and challenges. Takeaways:
 * J **** ournal + Notes **
 * Session notes (04.15.2013) **
 * Get our dang dashboard set up. We have tools and now just need to zero on what's manageable for this project and what helps us advance our goals. We want to make sure we stay nimble and data informed.
 * Session notes (02.25.2013) **


 * Determine metrics to track and assess qualitative feedback how to integrate it into our work.
 * Tighten up our project plan and get it done.
 * Buy-in and at the very least support from other staff is critical.


 * Session notes (02.04.2013) **
 * Useful to hear feedback and ideas from other participants.
 * Helped us formulate next steps, which we talked about after the session.
 * Tempation always to start with tactics and content, but we want to wait until we're comfortable knowing what we want and how to get there.
 * Did role playing on what other staff may say and how we can encourage buy-in, participation or at the very least reduce obstacles.

**Learning project** (draft idea as of 02.04.2013): Increased engagement on our blog ([|www.cfscc.org/Philanthropy831Blog]).

 * Outcomes:**
 * Raise visibility and awarness both in the county and outside of our community foundation as a voice in philanthropy
 * Share knowledge with nonprofits, professional advisors and donors
 * Build trust (especially among professional advisors) of us as a trusted partner in charitble giving


 * Long term goals:**
 * Donors will give time and/or money to us or a cause they care about
 * Professional advisors will connect their clients to us and network
 * Nonprofits will sign-up for workshops and find it easy to apply for grants from us


 * Next steps:**
 * Share with staff, get buy-in and refine
 * Flesh out our plan (including adding metrics and linking to content curation calendar)