Grp+2+Session+4+Benchmarking

October 27 at 11:00 am PST/ 2:00 EST
 * Session 4: Benchmarking: Networked Nonprofits Measure Social Media in Context **

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 * What are benchmarks? What are KPIs?
 * How to define the perfect KPI
 * Networked learning with benchmarks

Reflection Questions:
 * What do you need to benchmark to put your SMART objectives in a context?
 * What is an easy and simple way to implement benchmarking?
 * What are your KPIs?

Homework: Keep working on your pilot. Looking for 3-5 folks to share about measurement tools.

Slides [|group 2-session-4-october 27.pdf] John Lovet Framework, Blank Template [|DEMYSTIFIED_Social Analytics Framework.pdf]

Notes

Recording []

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Resources

Web Analytics Exchange

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KD Paine’s Social Media Measurement Checklist [|http://kdpaine.blogs.com/themeasurementstandard/2010/01/katie-paines-social-media-measurement-checklist.html#tp]

Networked Benchmarking []

Benchmarking Your Social Media []

Best Practice Benchmarking Survey []