A social media policy provides the rule book for all staff to participate through personal use
Organizational guidelines for official spokespersons and department presence
Community guidelines for online discussions and posts
Allocates enough staff time for oversight and implementation
Implementation time is effective and efficient
Your homework: Write in your wiki journal your thoughts about creating a social media policy or expanding capacity. Review the social media policy examples and select one item from another organization’s
social media policy that might resonate with your organization. Write a Facebook Community Guidelines statement. Everything you need in the checklist!
Your homework: Write in your wiki journal your thoughts about creating a social media policy or expanding capacity. Review the social media policy examples and select one item from another organization’s
social media policy that might resonate with your organization. Write a Facebook Community Guidelines statement. Everything you need in the checklist!
Session Notes
Group 1a: 11:00 am
Group 1b: 1 pm
Session Recording
Group 1a: 11:00 am
Group 1b: 1:00 pm
Session Slides
group 1-session -1 - social culture.pdf
Tools:
Checklist: Steps for Creating A Social Media Policy and Facebook Policy implementation tasks
social media policy - steps.pdf
Social Media Policy Tool
Resources
How To Create Facebook Culture Inside Your Organization
Trust Is Cheaper Than Control
http://www.bethkanter.org/trust-control/
Examples and Advice for Social Media Policies
http://socialmedia-strategy.wikispaces.com/Social+Media+Policy
Community Foundation of Santa Cruz
CFSCC_SocialMediaPolicy_08 17 11.pdf
Ford Motor Co. Social Media Policy
You can download the text
http://www.scribd.com/doc/36127480/Ford-Social-Media-Guidelines
See examples of FB Community guidelines shared in the Stealth Measurement Group
There is also a need for online community participation guidelines for Facebook. These can be a brief and simple reminder about civility and respect and deleting in appropriate comments.
Privacy Tutorials
http://www.bethkanter.org/privacy-security/